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Help & Support

Support

We aim to respond within two business days.

Need help with a billoo.ai app? Email us and include the app name, your device and OS version, and a short description of what happened. Screenshots or a short screen recording help us reproduce the issue faster.

Contact

What to include in your message

  • Which app you are using (Bolo, FinCalc, HomeworkHelper, Patient Samurai, DocketFlex, MockStock).
  • App version and platform (iOS, Android, web).
  • Device model and OS version.
  • Steps to reproduce, expected result, and what actually happened.
  • Screenshots or a screen recording if possible.
  • The account email you signed up with (do not send passwords).

Common topics

Sign-in or account issues

If you cannot sign in, use the password-reset link on the sign-in screen. If that does not work, email support@billoo.ai with your account email.

Subscriptions and billing

Subscriptions purchased through the Apple App Store or Google Play are managed in those stores. Use your device’s subscription settings to view, change, or cancel. For billing questions specific to a billoo.ai account, email support@billoo.ai.

Bug reports and feature requests

Email support@billoo.ai with the details above. We read every message.

Delete your account

See Account Deletion for how to request removal of your account and associated data.

Company

billoo.ai is a trade name of H3N Technologies, LLC and does not refer to a separate legal entity. Learn more about the parent company at h3ntech.com.